OneCG

A powerful automation solution for Genesys environments, enabling seamless installation, upgrades, and configuration promotion across platforms with a single click.

About OneCG

OneCG supports a continuous deployment pipeline along with DevOps which allows committing changes to GIT/ repository which will start the CICD pile and rest CICD pipeline will take care of.

It will test the changes once the tests are successful they will automatically promote to the next environment. OneCG can also integrate with any existing pipeline your organisation might have such as GitLab, Jenkins etc.

OneCG provides Automation around Genesys. For the first time, it is possible to install Genesys applications, upgrade, promote application deployment and configurations automatically from one environment to next without worrying that something could fail.

OneCG takes away all the pain and complex configuration process by automatically promoting from one Genesys platform to another platform in just a single click.

OneCG takes away all the pain and complex configuration process by automatically promoting from one Genesys platform to another platform in just a single click.

Why OneCG?

  • Smart Deployments with the help of CI/CD and DevOps.
  • Automatic One Click Administration for Genesys.
  • 1-Click Deployment.

Installs Genesys Applications, Upgrades, Configurations, Manage Changes, Compares Various Environments and Tracks Changes

QuickTest Pricing

Features

1-Click Deployment

OneCG allows the user to deploy multiple Genesys Applications by using simple user friendly drag and drop feature.

1-Click Upgrades

Upgrade Genesys Applications in a single click. Just select the application version which you would like to upgrade.

Complete Visibility

Providing audit trail which allows users to track the configuration changes and rollback in a single click.

Migration

Migrate your existing platform to cloud or on Prem automatically.

100% Automation

Deploy applications or make configuration changes in the first platform and promote changes to the next platform seamlessly.

Promote/Changes Report

OneCG offers an easy to use reporting and management dashboard that gives an overall view on the promote progress.

Secure & Reliable

OneCG is portable and supports various architecture models such as deploying in Cloud, Hybrid or on-premise.

Fast and Accurate

Achieve 100% accuracy and save 90% efforts and time.

Smart Deployments with the help of CI/CD and DevOps

Automatic One Click Administration for Genesys

Modules

OneTrack Lite

OneTrack Lite monitors Genesys CloudCX configuration changes over the last 14 days, providing a user-friendly GUI for effortless review and a seamless, single-click rollback feature. This application is always accessible for free, ensuring you can monitor and manage your configuration effortlessly.

  • Monitor all Genesys CloudCX configuration changes over the last 14 days
  • User-friendly GUI for effortless review and understanding of modifications
  • Instantly revert changes with a seamless, single-click rollback feature

OneTrack Advanced

OneTrack Advanced offers comprehensive monitoring of Genesys CloudCX configuration changes over the last 3 months with clear visualizations and easy rollback options.

  • Monitors Genesys CloudCX configuration changes over the last 3 months
  • Clear visualization of changes via an intuitive GUI
  • Easily revert configurations to previous states for enhanced control
  • Instantly rollback deleted operations

OneChange

OneChange allows for the packaging and promotion of configuration changes across different environments with GitLab and Jenkins integration, and supports easy rollback of promoted changes.

  • Package changes and promote all or part of configuration changes from one environment to another
  • Integration with GitLab and Jenkins
  • Allows easy rollback of promoted changes in case of errors

OneChange - Flow Promote

Flow Promote automates the transfer of Architect Flows between environments, handling dependencies and ensuring accurate migrations without manual intervention.
  • Facilitates effortless transfer of Architect Flows between environments without manual intervention
  • Automates migration from flow selection to creating new versions in the destination environment
  • Efficiently handles dependencies, including object creation and module updates, ensuring accurate migrations

OneDesign

OneDesign enables seamless migration of existing Genesys Engage platforms to Genesys Cloud CX, supporting partial or full configuration transfers and DevOps/Terraform integration.

  • Migrate an existing Genesys Engage platform to Genesys Cloud CX
  • Migrate entire or part of the configuration
  • Copy Genesys Cloud CX configuration from one org to another
  • DevOps/Terraform integration

Learn More

Discover the power of seamless Genesys CloudCX management with OneCG. Watch a demo to see how our suite of tools can streamline your configuration processes!

Learn More

Discover the power of seamless Genesys CloudCX management with OneCG.
Watch a demo to see how our suite of tools can streamline your configuration processes!

Latest Resources

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    Frequently Asked Questions

    Are you a newbie or expert with questions about automated testing? Below are answers to some your likely questions.

    Automation is a process which performs repetitive tasks with minimum human assistance to reduce human efforts. If a person has to repeat a job more than once, then instead of doing the same process, again and again, we create a small piece of software or a bot that does the job to reduce human efforts.

    Automation testing is the process of testing software or application using an automation testing tool to find the defects. In this process, executing the test scripts and generating the results are performed automatically by automation tools.

    It is required when we have a huge amount of regression test cases, to save time & money, to increase the test coverage, to run tests anywhere & anytime, to generate robust reports, to test non-functional aspects of an application, when we run tests with multiple sets of data, when testing manually is impossible, and to test on several different hardware or software platforms and configurations

    It is impossible to automate everything. Achieving 100% automation is difficult because there are some scenarios where a registration page has a captcha or some test cases which we don’t execute often. By automating these types of test cases will not add value to the automation.

    We can perform automation testing without a framework. A framework is a set of rules or best practices which we can follow in a systematic way to achieve the desired results. If we understand the automation tool, then we can do automation testing without a framework but if we create and follow a framework then it will be helpful in many ways.

    It saves time and money, is reliable, powerful, versatile, and faster in execution. It enables parallel execution in the combination of different OS and browser environments, and helps to increase the test coverage.

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