An enhanced automated testing platform
focused on improving the optimal performance
and success of your contact center.
About Quick Test
Designed by industry experts, Quick Test is made up of cloud-based solutions that allow users to move past the slow, error-prone, and expensive use of manual testing to the more affordable and automated testing process. Thanks to this Automated Platform, you and your team will be able to identify and resolve potential problems before they even happen.
To ensure a flawless customer experience, organizations need comprehensive IVR testing tools that monitor production and identify issues fast, automates regression and functional testing, perform load testing, and update test cases when IVR design changes are made.
Quick Test does all of these, and more. It is easy to use and integrate with Artificial intelligence, quick to configure and provides accurate results at all times, has all the key languages supported, works with NLU and Voice BOT platforms, works with any IVR Platform and from any provider such as Genesys, Cisco, or NICE, and comes with a Statistical Language Modelling (SLM) testing for speech recognition.
10X Faster Compared to Traditional Testing
Service Assurance and CX Monitoring
QuickTest helps you schedule any type of test case, ensuring that it runs automatically.
Automated IVR Testing
QuickTest allows you to test the customer experience by performing comprehensive IVR testing.
Load and Performance Testing
QuickTest is able to load the system for various channels and stress the system so that you know if the platform is working as you have designed.
QuickTest is able to test the end-to-end experience including logging in as an agent and answering interactions, giving you complete validation of the entire customer journey.
QuickTest offers Voice and Digital channels such as Chat, Email, SMS, WhatsApp, etc..
Boost the Efficiency of Your QA Team
CloudCX helps you test anything to everything:
It could also act as an Agent and handle interactions to create end to end test.
IVR NLU/ Speech
Pick Your Plan