Electrolux Group had a very specific and important user case: They wanted to be able to test the interactions in relation to an unknown customer, so required the calls to originate from a phone number not previously known by their Customer Relationship Management platform (CRM) and this was not possible with their existing tool. In their quest to address these challenges, the company started exploring other options and were introduced to QuickTest
“With QuickTest, our team was
overjoyed as the migration process unfolded seamlessly, completing in less than a month.”
– Valliammai Senthilnathan, Engineering
Manager for QA & Release Team at Electrolux.