Your CX testing solution is the heart of customer interactions. But if your voice, chat, or digital journeys fail, so does your customer experience.
While competitors like Hammer, Occam, Klearcom, and Nectarcorp claim to offer automated CX testing, they fall short in delivering the full, end-to-end contact center testing needed to maintain flawless customer experiences across all channels.
Unlike legacy CX testing solutions that are expensive, complex, and slow, QuickTest delivers a next-generation cloud-based CX testing solution faster, easier, and more cost-effective than any competitor.
Whether you’re frustrated with Cyara, Hammer, Occam, Klearcom, or NectarCorp, it’s time to make the switch to a modern, scalable, and comprehensive CX assurance solution.
Why Industry Leaders Choose QuickTest Over Competitors
Unlike traditional platforms that focus on limited aspects of CX testing, QuickTest provides full automation across all testing needs functional, regression, load testing for CX, and performance testing at a fraction of the cost.
- 100% Cloud-Based SaaS – No expensive hardware, no maintenance headaches – just seamless, scalable testing from anywhere
- Automated Multi-Channel Testing – Automate multi-channel testing across IVR, chat, WhatsApp, email, and more – reducing manual workload by 80%.
- Parallel Testing & Load Testing – Test millions of interactions in real-time to prevent downtime and service failures even at peak demand
- Fastest Time-to-Value – Start testing in minutes, not months, accelerating deployment and issue resolution
- Cost-Effective Pricing – Reduce testing expenses by up to 50% compared to Cyara & Hammer, without sacrificing performance
- Seamless Integration – Works effortlessly with Genesys, Cisco, AWS, Five9, NICE, and more
- 10X Faster Test Execution – Speed up testing cycles and detect issues earlier, reducing downtime and improving CX.
- Faster, AI-powered test automation – Cut manual effort by 80% with intelligent automation that keeps your systems running flawlessly
- Seamless, no-code setup – Set up and execute tests without complex scripting or external professional services.
- Cloud-native scalability – instantly test across geographies without expensive infrastructure.
How QuickTest Outperforms All It's Competitors
1. QuickTest is Fully SaaS-Based, Unlike Legacy Competitors
Traditional CX testing solutions like Hammer and NectarCorp rely heavily on on-premise infrastructure, making them slow, expensive, and hard to scale. QuickTest is 100% cloud-native, ensuring faster testing, zero maintenance, and better cost efficiency
| Feature | QuickTest | Cyara | Hammer | Occam | Klearcom | NectarCorp |
|---|---|---|---|---|---|---|
| Cloud-Based SaaS | ✅ | ✅ | ❌ | ❌ | ✅ | ❌ |
| No-Code Automation | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Fast Deployment | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Scalability | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| WebRTC & Browser-Based Call Testing | ✅ | ❌ | ❌ | ❌ | ✅ | ✅ |
2. True End-to-End Multi-Channel Testing
Most competitors only focus on voice IVR testing. QuickTest is built for the modern contact center, supporting IVR, chatbot, email, WhatsApp, and full omnichannel interactions.
| Feature | QuickTest | Cyara | Hammer | Occam | Klearcom | NectarCorp |
|---|---|---|---|---|---|---|
| Voice IVR Testing | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Chatbot & Conversational AI | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Omnichannel Testing | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Automated End-to-End CX Testing | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Social Media Channel Testing | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ |
3. Unmatched Load & Performance Testing at Scale
Legacy CX testing tools struggle to handle high-volume testing for peak loads. QuickTest enables automated load testing to prevent system failures during high-traffic periods.
| Feature | QuickTest | Cyara | Hammer | Occam | Klearcom | NectarCorp |
|---|---|---|---|---|---|---|
| Load & Performance Testing | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Parallel Execution | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Real-Time Load Insights | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Real-Time Analytics & Reporting | ✅ | ✅ | ❌ | ❌ | ✅ | ✅ |
| Unlimited Concurrent Test Execution | ✅ | ❌ | ❌ | ❌ | ❌ | ✅ |
4. Cost-Effective & Transparent Pricing
Most competitors charge exorbitant fees for outdated testing models. QuickTest offers a simple, transparent pricing model with no hidden costs. Customers save up to 50% compared to Cyara and Hammer.
| Feature | QuickTest | Cyara | Hammer | Occam | Klearcom | NectarCorp |
|---|---|---|---|---|---|---|
| Affordable Pricing | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ |
| No Hidden Fees | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Free Trial | ✅ (30 days) | ❌ | ❌ | ❌ | ❌ | ❌ |
5. AI-Driven Testing with No-Code Automation
While Cyara and Hammer require technical expertise to create and manage test cases, QuickTest offers a truly no-code automation platform, enabling teams to build and execute test cases effortlessly.
| Feature | QuickTest | Cyara | Hammer | Occam | Klearcom | NectarCorp |
|---|---|---|---|---|---|---|
| AI-Based Test Automation | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| In-Country Dialing (80+ Countries) | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Global Phone Number Testing | ✅ | ✅ | ❌ | ❌ | ✅ | ❌ |
| Multi-Language Voice & Speech Testing | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
Why QuickTest is Better Than Other CX Testing Solutions
10X Faster Testing Processes – Reduced testing time from weeks to hours.
50% Lower Costs – Save significantly compared to Cyara and Hammer.
100% Coverage – Complete end-to-end functional, regression, and load testing.
Zero Maintenance – Fully SaaS-based, with no on-premise infrastructure.
QuickTest Helps Enterprises Achieve Results That Matter
Comprehensive Channel Testing
Automate testing and monitoring across all communication channels, including voice, web, chat, chatbot, email, and SMS. It enables you to simulate real world consumer-to-agent interactions, ensuring a cohesive customer journey.
Automated Load Testing
Simulate peak loads and stress test your systems to ensure they can handle high volumes of interactions without performance degradation. This ensures your contact center is prepared for spikes in demand and can maintain service quality.
Proactive Monitoring and Real-Time Alerts
Implement continuous monitoring to detect issues in real-time. Receive instant alerts on performance anomalies, enabling swift resolution before customers are impacted. This helps maintain high availability and reliability of your contact center operations.
Voice Quality Assurance
Monitor and optimize voice quality to ensure clear and uninterrupted communication. Detect and address issues such as latency, jitter, and packet loss that can affect call quality, thereby enhancing customer satisfaction.
Real Customer Success Stories
20% ROI in 18 Months
A global manufacturing leader used QuickTest to speed up their product development and reduce downtime. By automating testing across voice, IVR, and chatbot systems, they achieved a 120% ROI in just 18 months, launching products faster and with fewer defects.
70% Faster Time-to-Market
A major airline integrated QuickTest’s load testing for CX to ensure their booking systems could handle increased traffic during peak seasons. The automation reduced testing time by 70%, enabling the airline to roll out new features without delays or system crashes.
50% Faster Feature Rollouts
A leading bank adopted QuickTest for regression testing across their digital banking channels. With automated CX testing, they reduced testing time by 50%, ensuring faster release cycles and improving customer experience across all their CX channels.
400% Increase in Testing Coverage
A major airline expanded its automated CX testing by 400% across IVR, chat, and web channels with QuickTest. This not only improved their system’s performance but also provided faster turnaround times for testing new features before peak seasons.
It’s Time to Upgrade to QuickTest
CloudCX's omnichannel testing solutions provide complete visibility and control over your entire customer journey. Our automated, cost-effective, and agile approach ensures consistent, flawless customer experiences across digital and voice channels. Transform your contact center operations with CloudCX and achieve unparalleled customer satisfaction.
- Automated
- Cost-effective
- Consistent
- Customer Satisfaction
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Read MoreIt’s Time to Upgrade to QuickTest
If you’re still using Cyara, Hammer, Occam, Klearcom, or NectarCorp, it’s time to move to a faster, smarter, and more affordable CX assurance solution. Join enterprises worldwide already using QuickTest to transform their contact center testing.
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