GenAI Testing
2 Docs
Setting Up GenAI Testing
Last Updated: October 8, 2025Generative AI Testing Overview Located at the left corner of the dashboard, ‘GenAI Testing’ automatically generates test cases for a wide range of user scenarios and conversation variations—eliminating the need for manual test creation. This enables your team to validate bot behavior with greater speed, accuracy, and coverage. For both voice and chatbots, GenAI: Because...
Viewing GenAI History
Last Updated: October 7, 2025After running a test, you can review detailed results and insights through GenAI History. 1. Accessing GenAI History 2. Viewing Test Details The test details page displays the following information: 3. Exporting and Additional Options
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